Privacy policy
The short version: we collect only what we need to deliver your order and run our store, we never sell your data, and you're in control.
What we collect
- Order details — your name, delivery address, email and the items you buy.
- Payment information — handled entirely by our secure payment providers; we never see or store your card details.
- Technical data — device and browsing information collected via cookies, used to make the site work and understand how it's used.
How we use it
To process and deliver your orders, send you order updates, answer your messages, prevent fraud, and improve our store. If you sign up for our emails, we'll send you news and offers — and every email has an unsubscribe link.
Who we share it with
Only the partners needed to serve you: our e-commerce platform (Shopify), payment providers, delivery carriers, and our fulfilment partners who pack and ship your order. Each processes your data only on our instructions and under their own strict security obligations. We never sell your personal data.
How long we keep it
Order and transaction records are kept as long as required for accounting and legal purposes; marketing data is kept until you unsubscribe.
Your rights
Under UK and EU data protection law (GDPR), you can request access to, correction of, or deletion of your personal data, object to processing, and withdraw consent at any time. Email kontakt@skinzform.com and we'll respond promptly. You also have the right to complain to your local data protection authority.
Cookies
We use essential cookies to make the store function and optional cookies for analytics. You can manage cookies in your browser settings.
